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Relentless mindset. / Est. 2020
Gorilla

GORILLA — RETURNS POLICY

If your item has a manufacturing defect, please contact info@gorillafitclothing.com within 14 calendar days of delivery to request a return.

Return conditions

For defects apparent on delivery, items must be returned unworn, unwashed, unaltered and without any tampering or attempted repairs. Please inspect your order before wearing it and retain the original tags and packaging where available.

A manufacturing defect is a fault in the materials or workmanship, such as defective stitching or a faulty fastening.

Damage caused by misuse, accidental damage, alterations, tampering, attempted repairs or failure to follow the care instructions is not a manufacturing defect. Normal wear and tear is also excluded.

How to request a return

Email info@gorillafitclothing.com with:

  • Your order number or proof of purchase.
  • A description of the defect.
  • Clear photographs showing the item and the affected area.

We will review your request and provide return instructions. Please contact us before sending an item back.

Inspection and resolution

Returned items will be inspected to establish the nature and cause of the fault. We will explain the outcome of our assessment.

For confirmed manufacturing defects, we will provide a refund, replacement or repair in accordance with applicable law. Refunds will be issued to the original payment method.

We do not offer discretionary returns for change of mind, size preference or colour preference.

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